tips for successful online craft selling

With the rise of e-commerce and the increasing popularity of handmade crafts, online platforms have become a thriving marketplace for craft sellers.
 
Whether you’re an experienced artisan or just starting your craft business, establishing a strong online presence is crucial for reaching a wider audience and boosting your sales.
 
Let’s explore some valuable tips for successful online craft selling.
 
Elegant Opulence Earrings
Image Credit: Inspiremefabulous

High-Quality Product Photography

I cannot stress enough, when selling crafts online, captivating visuals are essential.
 
People will pass right by you if your photos are not of a certain quality. Remember, you are competing with many sellers for your audience’s attention.
 
Invest time and effort in capturing high-quality product photographs that showcase the unique features, textures, and colors of your creations.
 
Use natural lighting, clean backgrounds, and multiple angles to provide potential customers with a clear representation of your products.
 
Remember, a picture is worth a thousand words, so make sure your photos are visually appealing and accurately reflect the craftsmanship of your piece.
 
I use the Lightroom app when editing my photos. There is a free version that works great for beginners.
 
Download it to your smartphone and Google how to use it if you’re not sure.
 
Grow in Grace women's t-shirt
Photograph your items with objects that help them sell

Detailed and Engaging Product Descriptions

Accompany your product images with well-crafted, detailed descriptions.

Highlight the materials used, dimensions, and any unique characteristics.

Be sure to convey the story behind your craft, the inspiration, and the effort involved in creating it.

Engaging descriptions can help potential buyers connect emotionally with your products and increase their willingness to make a purchase.

My product description is very detailed, but without the inspiration I should have added…missed opportunity for me. 😕

product description label
My Product Description

 Leverage Social Media

Social media platforms are powerful tools for reaching a broader audience and building a community around your craft business.

Identify the platforms that align with your target market, whether it’s Instagram, Pinterest, or Facebook, and create engaging posts that showcase your crafts.

Utilize appropriate hashtags, collaborate with influencers or bloggers, and engage with your followers by responding to comments and messages (never post and ghost).

Social media can significantly enhance your brand visibility and drive traffic to your online store.

Arora Borealis Blue earrings

Offer Multiple Payment Options

Make it convenient for customers to purchase your crafts by providing a variety of payment options.

Consider integrating secure payment gateways like PayPal or Stripe to offer credit card payments, as well as other popular methods such as Apple Pay or Google Pay.

Providing a seamless and secure checkout experience will help build trust and encourage repeat purchases.

apple pay, google pay and PayPal logos
Payment options

Prioritize Customer Service

Delivering exceptional customer service is key to building a loyal customer base.
 
Respond promptly to inquiries and address any concerns or issues raised by customers.
 
Consider offering a hassle-free return or exchange policy to instill confidence in your buyers.
 
Personalize the packaging of your crafts and include a handwritten thank-you note to add a personal touch.
 
By going the extra mile, you’ll leave a lasting impression on your customers and encourage positive reviews and referrals.
 

Participate in Online Marketplaces and Craft Fairs

Expand your online reach by joining popular online marketplaces like Etsy, eBay, or Amazon Handmade.

These platforms attract a vast number of craft enthusiasts looking for unique handmade items.

Additionally, consider participating in virtual craft fairs or online events that bring together artisans and potential customers.

These platforms can provide valuable exposure and networking opportunities.

virtual Christmas markets poster
Image Credit: Dannells Blog

Continuous Learning and Improvement

Stay updated with the latest trends and techniques in the crafting industry.

Attend workshops, webinars, or online courses to enhance your skills and knowledge.

Keep an eye on your competitors and learn from their successes and failures.

Regularly evaluate your online store’s performance, analyze customer feedback, and make necessary adjustments to improve the user experience and optimize your sales.

crafting trends of 2023 poster
Image Credit: Stitchcraft Marketing

Selling crafts online can be a rewarding and lucrative venture if approached strategically.

By implementing these tips, you can increase your online visibility, attract more customers and therefore make more sales from your loyal audience.

-Danielle

Hi, I’m Danielle!

I am the designer, writer and diy’er behind this blog. I enjoy decorating my home for practically nothing by doing most of the work myself, finding new and imaginative ways to make it beautiful and by watching for killer sales. I find humor almost anywhere and can laugh at myself through it all. I have learned that most projects don’t go exactly as intended, but can be more beautiful than the original plan.

Re-Fabbed Boutique – Beautiful, quality clothing for women of all shapes and sizes!!